A Better Support Experience Awaits.

Our membership plans are designed to provide you with the fastest pathway to resolution when your technology requires support.

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Designed With You In Mind.

Rapid response. Get a response from the tech support team in as little as 10 minutes.

Nights and weekends. We come on-site nights and weekends to quickly resolve your issue.

24/7 access. Reach a service technician 24/7 to begin remote troubleshooting.

System monitoring. We are able to proactively monitor the health of your system.

A Professional & Efficient Support Team.

Friendly & Effective Remote Support

Simply call or email, and in as little as 10 minutes a member of our team will get to work on resolving your issue. Our specialists are trained to identify the problem and remotely solve many of the most common technology failures.

Fast & Reliable On-Site Support

When an issue can’t be solved remotely, our memberships provide prioritized access to on-site support technicians. From lighting control to home audio systems, these technicians are briefed by the remote team and will have the knowledge they need to quickly and efficiently solve the issue. This goes for customers in Lighthouse Point, Fort Lauderdale, and anywhere else we operate in Florida.

A Service Experience That Puts You First.

Rapid Resolution.

Our memberships offer guaranteed response times from our remote support team 24/7/365. If the issue can’t be resolved remotely, our on-site support team will be in touch within 1 hour to pick up where the remote team left off. Our service experience is designed to get you back on track as quickly as possible.

Always Available. Always Professional.

When an on-site service call is needed, who wants to wait? Our members jump to the front of the line with prioritized scheduling. Members also enjoy access to nights and weekends on-site support for urgent issues. Enjoy the peace of mind that comes with knowing that professional help is always available when you need it.

System Health Monitoring.

Wouldn’t it be nice if someone could remotely monitor the health of your system and alert you to any problems before they become an inconvenience? Our service team can do just that. And in many cases, our specialists can perform reboots and other basic solves without ever setting foot in your home.

Exclusive Service Discounts.

Everyone likes a deal, right? Our service platform was built to be hyper-efficient, so we are able to pass along those cost savings to members in the form of preferred labor rates and other exclusive service discounts.

Become A Client For A Better Support Experience.

Our team of technology experts can answer any questions you might have and help you select the right membership plan for you.

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Headquarters
3569 SW 10th Street
Pompano Beach, FL 33069
(954) 650-3074

First Priority Audio is rated 4.7 out of 5 based on 53 reviews from around the Web.

2016-08-01

I am so impressed with their ability to integrate everything through an easy to controller app on my phone. What a life changer.

Mike D.

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2017-08-01

Professional, Savvy, and all at Reasonable Prices. You cannot get any better. I HIGHLY RECOMMEND THEM

Castor A. F.

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2019-08-15

First Priority Audio are the best tech professionals you can find in the industry.

Melanie N.

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2018-08-01

They provided a concise plan, addressed all of our concerns and were willing to work with our busy schedule. A+ experience.

Miguel Mascaro M.

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2016-08-01

Excelent, they answer my questions and take the time

Guadalupe M.

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2016-09-29

After shopping around a few local AV consultants, I decided on FPA primarily because of their excitement about my project, their professionalism, and expertise.

Jorge B.

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2016-08-01

After shopping around a few local AV consultants, I decided on FPA primarily because of their excitement about my project, their professionalism, and expertise.

Jorge B.

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2017-08-01

Gave thoughtful, accurate reasonable estimate (actually 2 estimates and I chose the cheaper). Installation on time and very efficient.

Claude L.

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2017-08-01

Joel has been a great envoy for the company. congratulations to you and to him

Sara S.

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2019-08-20

Their work is second to none and their customer service is unparalleled!I would highly recommend to anyone in the market for home or commercial audio/video!They have done three homes for me and two offices.I have never provided a public rating or comment for anyone before, but it’s important for people in the market to do their diligence, and I’m proud to offer my opinion in this particular case.

S M.

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2017-08-01

First Priority provides excellent service I have used them for all my AV & Security needs.

Warren J.

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2017-08-01

Brilliant. I know that by contacting Daryl you will not be disappointed.

Roly W.

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2016-08-01

Their work is fantastic, very organized and high quality. Bert's team has such a great attitude and they are so knowledgeable.

Kathy T.

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2016-10-27

Gave thoughtful, accurate reasonable estimate (actually 2 estimates and I chose the cheaper). Installation on time and very efficient.

Claude L.

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2016-08-01

Great personal service. Knowledgeable

anabella s.

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2017-08-01

Hi , we built our house in 2010 in Plantation Florida and Bert and his wife came very highly recommended and I will tell you something we never had a chance to call them ever any sort of complaints , what a wonderful job they did in our house and of course we have always referred them to lots of friends and family.

Bobby B.

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2018-01-31

The offered multiple options and suggestions for our space, the cost was very competitive, they provided a high level of customer service and engagement from start to finish, and the finished product is wonderful.

Tim C.

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2019-08-19

Been using First Audio since 2007 and wouldn’t recommend anyone else !! Keep it up !! Kash Patel

Kash Patel S.

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2020-07-22

Awesome people who stand behind their work. Rare now a days!! Would recommend for all A/V needs!!

Larry R.

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2017-08-01

Very professional and passionate about what they do. Always a pleasure to have in my house, trustworthy and honest.

Jeanne M.

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