A Better Support Experience Awaits.

Our membership plans are designed to provide you with the fastest pathway to resolution when your technology requires support.

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Designed With You In Mind.

Rapid response. Get a response from the tech support team in as little as 10 minutes.

Nights and weekends. We come on-site nights and weekends to quickly resolve your issue.

24/7 access. Reach a service technician 24/7 to begin remote troubleshooting.

System monitoring. We are able to proactively monitor the health of your system.

A Professional & Efficient Support Team.

Friendly & Effective Remote Support

Simply call or email, and in as little as 10 minutes a member of our team will get to work on resolving your issue. Our specialists are trained to identify the problem and remotely solve many of the most common technology failures.

Fast & Reliable On-Site Support

When an issue can’t be solved remotely, our memberships provide prioritized access to on-site support technicians. From lighting control to home audio systems, these technicians are briefed by the remote team and will have the knowledge they need to quickly and efficiently solve the issue. This goes for customers in Lighthouse Point, Fort Lauderdale, and anywhere else we operate in Florida.

A Service Experience That Puts You First.

Rapid Resolution.

Our memberships offer guaranteed response times from our remote support team 24/7/365. If the issue can’t be resolved remotely, our on-site support team will be in touch within 1 hour to pick up where the remote team left off. Our service experience is designed to get you back on track as quickly as possible.

Always Available. Always Professional.

When an on-site service call is needed, who wants to wait? Our members jump to the front of the line with prioritized scheduling. Members also enjoy access to nights and weekends on-site support for urgent issues. Enjoy the peace of mind that comes with knowing that professional help is always available when you need it.

System Health Monitoring.

Wouldn’t it be nice if someone could remotely monitor the health of your system and alert you to any problems before they become an inconvenience? Our service team can do just that. And in many cases, our specialists can perform reboots and other basic solves without ever setting foot in your home.

Exclusive Service Discounts.

Everyone likes a deal, right? Our service platform was built to be hyper-efficient, so we are able to pass along those cost savings to members in the form of preferred labor rates and other exclusive service discounts.

Become A Client For A Better Support Experience.

Our team of technology experts can answer any questions you might have and help you select the right membership plan for you.

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Headquarters
3569 SW 10th Street
Pompano Beach, FL 33069
(954) 650-3074

First Priority Audio is rated 4.7 out of 5 based on 52 reviews from around the Web.

2016-09-29

After shopping around a few local AV consultants, I decided on FPA primarily because of their excitement about my project, their professionalism, and expertise.

Jorge B.

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2016-08-01

these guys are top notch, and very easy to work with in understanding what a customers expectations are, right up to executing the project.

Scott B.

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2017-08-01

Joel has been a great envoy for the company. congratulations to you and to him

Sara S.

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2017-08-01

I met with Burt from First Priority a number of years ago - he was very knowledgeable and gracious with his time.

Brian K.

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2018-11-13

If you're looking for a crew of top notch pro's to upgrade your current audio or visiual systems or add a new system these guys are the real deal.

Ronald W.

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2016-08-01

Joel and his staff installed my theatre system and audio throughout the house and patio...Its been a couple of years and still very happy with the work!!!

Ana B.

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2018-08-01

I have had First Priority do several jobs for me over the past 20 years and they just completed another GREAT JOB pricing, timing & function Thanks Guys Highly Recommended.

Warren J.

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2016-10-27

Very professional. Always recommended

Leonor Dotta S.

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2017-08-01

Hi , we built our house in 2010 in Plantation Florida and Bert and his wife came very highly recommended and I will tell you something we never had a chance to call them ever any sort of complaints , what a wonderful job they did in our house and of course we have always referred them to lots of friends and family.

Bobby B.

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2016-08-01

I am so impressed with their ability to integrate everything through an easy to controller app on my phone. What a life changer.

Mike D.

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2019-04-01

Not only, did they do an incredible job, they were able to complete this entire project in a timely manner without interfering with our needs to function as a business .

Katie L.

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2015-12-10

First Priority hooked my condo up with an awesome sound system and got my Tv's all set when I moved. Also very neat with their installs .

Kim C.

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2016-08-01

Their work is fantastic, very organized and high quality. Bert's team has such a great attitude and they are so knowledgeable.

Kathy T.

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2016-08-01

After shopping around a few local AV consultants, I decided on FPA primarily because of their excitement about my project, their professionalism, and expertise.

Jorge B.

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2019-08-19

First Priority Audio is the best in the business! Their service and technicians is what keeps the relationship going.

Fl L.

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2016-10-07

today with all the technology available highly recommend you use FPA to set up a system for you. Money well spent!

Cesar Casamayor J.

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2016-08-01

Joel and the guys at First Priority Audio made the entire Sonos experience a breeze.

Gary L.

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2016-08-01

Excelent, they answer my questions and take the time

Guadalupe M.

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2018-08-01

The offered multiple options and suggestions for our space, the cost was very competitive, they provided a high level of customer service and engagement from start to finish, and the finished product is wonderful.

Timothy C.

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2020-01-10

Their installers did very neat work, they ran all wires behind the walls and did not have to make any holes in the drywall to complete the job, and all equipment was tucked away neatly, so I was very pleased with the results.

M W.

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