Your Home Technology Professionals Ready to Provide Quality Service

We take pride in delivering a first-class experience for every customer, every time and for the life of your system. Our professional home automation services ensure an exemplary smart home experience for all our South Florida customers from Parkland to Fort Lauderdale.

Membership Packages

Contact Support

First Priority Audio's Difference

Member Portal

Members will have the ability to submit their own support tickets and can easily track its progress and resolution.

Annual Systems Reviews

We audit and maintain your technology through an annual on-site checkup to proactively resolve issues and ensure a reliable system.

Self-Scheduling

Enjoy the ease of setting your remote support appointment when it is most convenient for you.

Self Help

The quick help you need is now more accessible through our support app, knowledge base and web chat.

Preventative System Monitoring

Our remote monitoring staff ensures your system is always running smoothly and resolves potential problems before they happen.

Remote Support

Available now to all First Priority Audio clients, we can remotely troubleshoot commonly occurring technology hiccups.

Our Support Memberships

*Our Hours of operation are Monday – Friday 9 AM – 9 PM, Saturday – Sunday 10 AM – 6PM, excluding National Holidays

The Standard

per month

As a Standard member get access to our Support Team at standard billable rates.

Billable Remote Support i

Initial Response Time:
Within 24 Hours i

Scheduling Wait Time:
Next Available

Support Hours: i
Monday - Friday
9am - 6pm i

The Entertainer

$50

per month

Only need the essentials? Our Entertainer membership offers access to our Client Portal, perfect for just the necessities for of every family’s needs!

30 Min. Included Remote Support per Month

Client Portal

Initial Response Time:
Within 4 Hours i

Scheduling Wait Time:
3 - 5 Days

Support Hours: i
Monday - Friday
9am - 9pm i

The Weekender

$150

per month

Always like to be a head of the game? Become a Weekender member and enjoy priority service.

Included Remote Support

Client Portal

Initial Response Time:
Within 2 Hours i

Scheduling Wait Time:
1 - 3 Days

Support Hours: i
Monday - Friday
9am - 9pm i
Saturday - Sunday
10am - 6pm

Systems Review i

The Jet Setter

$350

per month

Want to know that someone is monitoring your system even when you are away from home? Our Jet Setter membership includes preventative system monitoring.

Included Remote Support

Client Portal

Initial Response Time:
Within 30 Minutes i

Scheduling Wait Time:
Same Day i

Support Hours: i
Monday - Friday
9am - 9pm i
Saturday - Sunday
10am - 6pm

2 Systems Reviews i

Proactive Monitoring & Software Updates i

Contact Support

Feel free to reach out to us with any questions or inquiries.

Email Support

Phone Support

(954) 650-3074 Ext 1

Submit a Ticket

Click Here →

Headquarters
3569 SW 10th Street
Pompano Beach, FL 33069
(954) 650-3074

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First Priority Audio is rated 4.9 out of 5 based on 62 reviews from around the Web.

2016-01-29

Fantastic service!

Vivian C.

View full review here
2020-04-25

I could not say enough wonderful things about this amazing company! Steven was particularly amazing, helpful and responsive!

Michelle A.

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2015-12-08

I am so impressed with their ability to integrate everything through an easy to controller app on my phone. What a life changer.

Mike D.

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2017-07-17

Professional, Savvy, and all at Reasonable Prices. You cannot get any better. I HIGHLY RECOMMEND THEM

Castor A. F.

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2020-12-10

Best place ever.

Peter C.

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2020-01-10

1st Priority is a pleasure to do business with. They installed my whole house audio system in one day.

M W.

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2016-10-08

Very professional and passionate about what they do. Always a pleasure to have in my house, trustworthy and honest.

Jeanne M.

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2016-10-27

Gave thoughtful, accurate reasonable estimate (actually 2 estimates and I chose the cheaper). Installation on time and very efficient.

Claude L.

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2015-12-11

First Priority hooked my condo up with an awesome sound system and got my Tv's all set when I moved. Also very neat with their installs .

Kim C.

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2019-08-20

Bert and his team are first class! Their work is second to none and their customer service is unparalleled!

S M.

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2020-03-31

The service provided by First Priority was fantastic.

michael w.

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2018-03-21

They provided a concise plan, addressed all of our concerns and were willing to work with our busy schedule. A+ experience.

Miguel Mascaró M.

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2017-08-01

This was due to his wonderful work ethic, his attention to detail, to provide customer's services beyond their expectations and generally to always please his customers.

Roly W.

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2019-07-26

Bert and Jason run an incredible company and are always accessible to us. I cannot say enough about First Priority Audio!

Andi R.

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2016-10-19

They are always available to help us with our issues whether it's over the phone or in person. The staff is friendly and professional.

lillian a.

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2019-08-19

Been using First Audio since 2007 and wouldn’t recommend anyone else !! Keep it up !! Kash Patel

Kash Patel S.

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2021-06-11

I did a whole house smart home system with outdoor speakers, automatic light controls, and whole house control4 system, custom rack, wifi access points throughout the whole house etc, these guys were the best from project inception to completion the whole staff was professional courteous and most of all on time every day they were on the job, Mark went over and above any issues I had, coming out and addressing every little glitch the system had at first the system works flawlessly, Thanks Again Guys if you want the best in home automation in South Florida First Priority are the guys for your home automation and custom solutions.

Joe D.

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2021-05-12

I highly recommend First Priority Audio. I decided to give it one last shot with Bert at First Priority and his team fixed it!!

Kimberly B.

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2019-08-15

First Priority Audio are the best tech professionals you can find in the industry.

Melanie N.

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2020-12-29

These guys are unbelievable!!! Ted, the sales person made a cold call to me and was rejected originally but kept coming back and even asking if he could...

D. B.

View full review here

Your Home Technology Professionals Ready to Provide Quality Service

First Priority Audio's Difference

Our Support Memberships

The Standard

The Entertainer

The Weekender

The Jet Setter

Contact Support

Email Support

Phone Support

Submit a Ticket

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