Your Home Technology Professionals Ready to Provide Quality Service
We take pride in delivering a first-class experience for every customer, every time and for the life of your system. Our professional home automation services ensure an exemplary smart home experience for all our South Florida customers from Parkland to Fort Lauderdale.
First Priority Audio's Difference
Member Portal
Members will have the ability to submit their own support tickets and can easily track its progress and resolution.
Annual Systems Reviews
We audit and maintain your technology through an annual on-site checkup to proactively resolve issues and ensure a reliable system.
Self-Scheduling
Enjoy the ease of setting your remote support appointment when it is most convenient for you.
Self Help
The quick help you need is now more accessible through our support app, knowledge base and web chat.
Preventative System Monitoring
Our remote monitoring staff ensures your system is always running smoothly and resolves potential problems before they happen.
Remote Support
Available now to all First Priority Audio clients, we can remotely troubleshoot commonly occurring technology hiccups.
Our Support Memberships
*Our Hours of operation are Monday – Friday 9 AM – 9 PM, Saturday – Sunday 10 AM – 6PM, excluding National Holidays
The Standard
$0
per month
As a Standard member get access to our Support Team at standard billable rates.
Billable Remote Support i
Initial Response Time:
Within 24 Hours i
Scheduling Wait Time:
Next Available
Support Hours: i
Monday - Friday
9am - 6pm i
As a Standard member get access to our Support Team at standard billable rates.
Billable Remote Support i
Initial Response Time:
Within 24 Hours i
Scheduling Wait Time:
Next Available
Support Hours: i
Monday - Friday
9am - 6pm i
The Entertainer
$50
per month
Only need the essentials? Our Entertainer membership offers access to our Client Portal, perfect for just the necessities for of every family’s needs!
30 Min. Included Remote Support per Month
Client Portal
Initial Response Time:
Within 4 Hours i
Scheduling Wait Time:
3 - 5 Days
Support Hours: i
Monday - Friday
9am - 9pm i
Only need the essentials? Our Entertainer membership offers access to our Client Portal, perfect for just the necessities for of every family’s needs!
30 Min. Included Remote Support per Month
Client Portal
Initial Response Time:
Within 4 Hours i
Scheduling Wait Time:
3 - 5 Days
Support Hours: i
Monday - Friday
9am - 9pm i
The Weekender
$150
per month
Always like to be a head of the game? Become a Weekender member and enjoy priority service.
Included Remote Support
Client Portal
Initial Response Time:
Within 2 Hours i
Scheduling Wait Time:
1 - 3 Days
Support Hours: i
Monday - Friday
9am - 9pm i
Saturday - Sunday
10am - 6pm
Systems Review i
Always like to be a head of the game? Become a Weekender member and enjoy priority service.
Included Remote Support
Client Portal
Initial Response Time:
Within 2 Hours i
Scheduling Wait Time:
1 - 3 Days
Support Hours: i
Monday - Friday
9am - 9pm i
Saturday - Sunday
10am - 6pm
Systems Review i
The Jet Setter
$350
per month
Want to know that someone is monitoring your system even when you are away from home? Our Jet Setter membership includes preventative system monitoring.
Included Remote Support
Client Portal
Initial Response Time:
Within 30 Minutes i
Scheduling Wait Time:
Same Day i
Support Hours: i
Monday - Friday
9am - 9pm i
Saturday - Sunday
10am - 6pm
2 Systems Reviews i
Proactive Monitoring & Software Updates i
Want to know that someone is monitoring your system even when you are away from home? Our Jet Setter membership includes preventative system monitoring.
Included Remote Support
Client Portal
Initial Response Time:
Within 30 Minutes i
Scheduling Wait Time:
Same Day i
Support Hours: i
Monday - Friday
9am - 9pm i
Saturday - Sunday
10am - 6pm
2 Systems Reviews i
Proactive Monitoring & Software Updates i
Contact Support
Feel free to reach out to us with any questions or inquiries.
